Staff — pickup path
Leave it. Fetch it. Match it.
01 · Leave it in that section
The object stays in the room where you found it and photographed it. Do not pile paid lots in a hallway. Provenance is the room, the tag, and the photo — not a mixed stack.
02 · Only staff walk the house
Once the sale is on pickup, buyers do not roam. They already paid. If they pick the wrong piece, they will ask for a refund and the house loses money. Staff go in. Everyone else waits at the front.
03 · Stage at the front
Set one staging place at the porch, garage mouth, or first room. Staff fetch by tag, scan, and set the lot there. The buyer shows a pickup pass. The lot leaves from staging — never from a bedroom.
04 · Match tag to invoice
Scan the QR. Match the paddle and the invoice line. If it is not marked, it does not leave. Guessing is how the wrong lamp goes home with the wrong person.
05 · Seller says we are good, then signs
Walk the paid lots with the seller. When both sides say we are good, the seller signs the lot-complete card and leaves. House of Bid will try if something was missed. Completeness is the seller’s job before that signature.
Seller — lot complete
Seller lot-complete
If a piece is missed, House of Bid will try to help. You still have to make sure each lot is complete before pickup starts. Unsigned, unmarked, or mixed piles are how refunds happen.
- We walked every paid lot.
- Each piece is marked and still in its section.
- We are good.
- Sign here.
- Then you leave. Staff run pickup from the front.
This card is an operations checklist, not legal advice. Live e-sign uses NativeSign — not a second signing tool.